Warranty


30-Day Return and Exchange

We want you to be fully satisfied with every item that you purchase from our company. If you are not satisfied with a product that you have purchased, you may return the item within 30 days of delivery for a full refund or exchange, subject to the following conditions:

  1. The item must be in its original, unused condition.
  2. All original tags, packaging, and accessories must be intact.
  3. A receipt or proof of purchase must be provided.

To initiate a return or exchange, please contact our customer service team at [[email protected]]. You will be responsible for the shipping costs associated with the return unless the item is defective or the return is a result of our error.

1-Year Warranty

We provide a one-year warranty for all our products from the date of purchase. This warranty covers any defects in material or workmanship under normal use. During the warranty period, we will repair or replace, at no charge, products or parts of a product that prove defective due to improper material or workmanship, under normal use and maintenance.

To claim the warranty, please follow these steps:

  1. Contact our customer service team at [[email protected]] to obtain a Return Merchandise Authorization (RMA) number.
  2. Clearly describe the issue and provide proof of purchase.
  3. Follow the instructions provided by our customer service team to return the product.

Exclusions

The warranty does not apply to:

  1. Damage caused by accident, abuse, misuse, or modification of the product.
  2. Consumable parts, such as batteries or protective coatings, that are designed to diminish over time unless failure has occurred due to a defect in material or workmanship.
  3. Damage caused by service performed by anyone who is not an authorized service provider.
  4. Damage to a product that has been modified or altered without the written permission of the manufacturer.

Limitations of Liability

Our liability is limited to the repair or replacement of defective products as stated above. We shall not be responsible for any incidental or consequential damages.

Governing Law

This warranty is governed by the laws of the country where the product was purchased.

For any questions or further assistance, please contact our customer service team at [[email protected]].

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