General Questions

Solution for black screen issue.

1.The mini PC won’t turn on at all. When I press the power button, there’s no response, and the light next to the power button doesn’t come on either. Click here

2.After pressing the power button, the Mini PC can start up, the lights come on, but a few seconds later, the power shuts off again and does not restart. Click here

3.After pressing the power button, the Mini PC can start up, the lights come on, but a few seconds later, the power shuts off again and the Mini PC automatically restarts.Then the mini PC shuts down again and repeats the above process. Click here

4.After pressing the power button, the Mini PC can start up, the lights come on, but the screen stays black and there is no response afterwards. Click here

5.After pressing the power button, the Mini PC can start up, the lights come on, and you can see the Chatreey or Windows logo, but after a few seconds, the Mini PC goes black or freezes, but it doesn’t shut down (if it shuts down, refer to the second point). Click here

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