individual models

The computer suddenly shut down and now it won’t turn back on. Pressing the power button has no response.

1. Press and hold the power button for more than 10 seconds, then press the power button again to see…

9 months ago

How to make the G1 Mini PC output 4K@60hz

Its HDMI port only supports 4K@30hz video output, while the DisplayPort supports 4K@60hz. If your monitor only supports HDMI, you…

9 months ago

I’ve installed the memory and hard drive to the TANK mini PC, but the computer keeps black screening and I can’t access the BIOS.

When you first install or upgrade memory, the BIOS needs to read and save memory data. This process usually takes…

9 months ago

Can I turn off the LED light of G2 mini PC?

Sorry, currently you cannot turn off the front LED lights via BIOS or software. If you absolutely must turn it…

9 months ago

I can’t access BIOS by pressing F7 or DEL, and the computer doesn’t display anything when installing Windows.

The HD1 interface behind the computer is for the RTX3050 display output. It can only be used after logging into…

9 months ago

How to rest the bios if I can not enter the bios

If you've changed the BIOS settings and now the computer can't enter BIOS. You need to disassemble the computer and…

9 months ago

How do I switch the video output signal to an RTX 3080 to get a higher resolution or refresh rate?

I'm sorry, but the TANK's RTX 3080 graphics card can only provide graphic computing and does not support display output.…

9 months ago

How do I achieve a resolution of 8K@60Hz, or a higher refresh rate?

The supported resolutions for various interfaces of the computer are Maximum resolution (HDMI): 4096 x 2304 @ 60Hz Maximum resolution…

9 months ago

I can’t update my drivers on the Nvidia official website, how can I download the latest drivers?

Since the TANK's graphics card is a custom version, the drivers are slightly different from those on NVIDIA's official website.…

9 months ago